OneLead Receptionist

Half your calls never get answered.

Calls come in mid-class, after close, while you’re coaching — and the ones nobody picks up just disappear. Any one of them could have been a membership. OneLead Receptionist answers every time — it knows your schedule, knows your members, and signs people up while you’re on the floor.

Start your free 30-day trial

No credit card required.

Incoming call · (941) 555-0184

Studio line · after hours

Tue 9:47 PM

Receptionist 0:01

Thanks for calling Foundry Fitness! How can I help you?

Caller 0:04

Hey — yeah, how much are classes? I’ve never been in before.

Receptionist 0:09

Happy to help. Drop-ins are $25, but since you’ve never been in, your first class is free. Want me to set that up?

Caller 0:19

Sure. Do you have anything early? I’m at work by 8.

Receptionist 0:26

We do — tomorrow there’s a 5:30 AM and a 6:45 AM, both with spots open. Which works better?

Caller 0:38

Let’s do the 5:30. I’m Jessica, by the way.

New client created in Mindbody Booked — tomorrow, 5:30 AM (first class free)

Receptionist 0:47

You’re all set, Jessica — tomorrow at 5:30 AM. I’ll text you a confirmation with the address and what to bring. Anything else?

Caller 1:01

No, that’s everything. That was easy — thanks!

Confirmation text sent to (941) 555-0184

Call ended · 1:42 — recording and transcript in your inbox

What happens when the phone rings.

It answers every call, day or night.

Nights, weekends, mid-class, mid-rush. The phone stops being one more thing you have to get to — and the people who call when you can’t pick up stop disappearing.

It knows who’s calling.

Connected to your Mindbody data, it recognizes an existing member, knows what they’re signed up for and what’s on the schedule this week. Callers get real answers about your studio, not a script read back at them.

It books trials while you’re on the floor.

Someone calls asking what a class costs. The receptionist answers, creates them in Mindbody, enrolls them in a trial, and books their first class. You find out when you see the booking.

Hand it everything — or just the calls you miss.

You don’t have to change anything to try it. Keep the phone system you have and let the receptionist catch only the calls nobody picked up — or bring your number over and let it run the whole line. Every line gets its own rules: answer everything, missed calls only, take a message, forward the call, or send it to voicemail.

Your salespeople keep their direct lines.

When someone on your team leaves a lead a voicemail asking them to call back, that callback rings them — not the AI. The studio line gets the receptionist; direct lines stay direct.

English and Spanish, automatically.

It picks up the caller’s language in the first few words and keeps going in it. No menu, no separate number, no one hanging up because nobody there speaks Spanish.

And it’s a real phone system underneath.

Texts to your studio number land in an inbox your staff can answer. Voicemail gets transcribed. A built-in dialer means return calls show your studio’s number instead of somebody’s cell. Bring your existing number or pick a new one.

What you can put it in charge of.

All of it comes standard, on both plans. And you decide when it picks up — every call, only the calls your team misses, or not at all on lines you keep human.

Book a caller into a class
Cancel or reschedule a booking
Sign a new caller up for a trial
Answer pricing and schedule questions
Screen callers and take messages
Text a link — waiver, signup form, your address
Give directions to someone who’s lost
Forward a call, or send it to voicemail

Two sizes. Same everything.

Both plans include every feature. The only difference is capacity — how much AI conversation you need each month, and how many lines your team needs.

Entry

$150 /month

For studios where the owner still works the leads.

200 AI minutes a month
3 phone lines
Every feature included
30-day free trial, no credit card

Start free trial

Extra AI minutes $0.60/min.

Most studios

Pro

$250 /month

For studios with a manager or dedicated sales staff.

500 AI minutes a month
5 phone lines, then $10 each
Every feature included
30-day free trial, no credit card

Start free trial

Extra AI minutes $0.35/min.

Built in a studio, not a boardroom.

I’m a software engineer by trade. A few years ago I started an F45 studio in Florida — and ran straight into how much of an owner’s week disappears into Mindbody. Building one week of classes meant an hour of clicking. Every week.

So I did what engineers do: I automated my own studio. For the past three years OneLead has run it every single day — scheduling, leads, follow-ups, texting. Now I’m opening those pieces up to other studios, one at a time.

It’s not built on what studio owners say in focus groups. It’s built on what this one does at 5:00 AM.